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FREQUENTLY ASKED QUESTIONS

Working With Me

I’d hate to leave you dazed and confused. As part of my website build packages I love to include a recorded Zoom handover session, to walk you through your Shopify or WordPress website. You’ll also receive a copy of this for future reference.

Absolutely! I’d love to meet with you. I’m based in Palm Beach and happy to catch up for a coffee to learn about you and your business.

You won’t have to wait for months for your new site. I generally allow three weeks for each website build, only taking on a few projects per month so that I can dedicate my time and attention to you. 

Yes! If you need some adhoc support after your site is built, I can help (pending availability with what I have scheduled in at the time). I provide a quote for all work, with a minimum charge of $85 + GST for adhoc updates and website changes. 

If you need ongoing technical support, I highly recommend Michael Sherry

I have website packages here which provide an indication of pricing. However, I will provide a personalised quote based on our initial chat and your needs.

It’s important to me that you feel confident in navigating the back end of your website and making changes as required, if that’s what you’d like to be able to do. I offer website handover sessions with my website design packages for this reason. 

WordPress – My WordPress websites are built using Elementor Pro, which is a drag and drop type of page builder plug in. Once your website pages are designed and laid out, it’s much easier for you to be able to make minor changes and adjustments yourself.

Shopify – Shopify websites are extremely user friendly, and once the set up has been done, most clients find this an easy system to navigate and work with. 

I am generally booked 2-3 months in advance so I would recommend getting in touch early. In saying that, sometimes last minute spots open up so please get in touch if you’d like to work together, even if you don’t have a long lead time. 

I am unable to offer payment plans, however I do accept online payments so you can pay by credit card if you’d prefer. 

Yes! You can pay your invoices online using a credit card if you’d prefer. 

I don’t offer website hosting as I’d prefer my clients to have full control over their website. I can provide recommendations if you’d prefer someone to help you manage your WordPress site. Shopify plans include website hosting.

For WordPress hosting plans, I recommend getting in touch with Michael Sherry

I’m based in beautiful Palm Beach on the Gold Coast, Queensland Australia. I work with clients locally, interstate Australia wide, and also internationally with past clients from New Zealand, Poland, Slovenia and Germany.

I am not an SEO expert, but I know the basics and I keep up to date with the best practices. I like to include keyword research with my web design packages so that I can use these in your website copy, meta descriptions and alt text descriptions.

Unfortunately I don’t offer Squarespace websites. I think Squarespace is a great DIY Platform, but I specialise in Shopify and WordPress website design as these are my preferred platforms.

Yes, I’ll be the one building your new website. If required, I do work with local developers and I also have a very efficient VA who helps me with larger projects. 

For all technical enquiries and for technical support I’d recommend getting in touch with Michael Sherry who is a Gold Coast based web developer.